Terms of service

Candle Safety Rules

To ensure you enjoy your candles safely, please follow these important guidelines:

1. Never Leave a Candle Unattended
   - Always extinguish candles when leaving the room or before going to sleep.
   - Make sure the flame is completely out and no longer glowing.

2. Keep Away from Flammable Items
   - Place candles at least 12 inches away from flammable materials such as curtains, furniture, bedding, or decorations.

3. Burn Candles in a Safe Area
   - Use a sturdy, heat-resistant surface or candle holder to prevent tipping or heat damage.
   - Keep candles out of reach of children and pets.

4. Trim the Wick Regularly**
   - Before each use, trim the wick to about 1/4 inch to prevent uneven burning, excessive smoking, and flaring.

5. Keep Candles Free of Debris
   - Ensure the wax pool is free of matches, wick trimmings, and other debris to avoid flare-ups.

6. Burn for Appropriate Time
   - Do not burn a candle for more than 4 hours at a time. This helps prevent overheating and tunneling.
   - Let the candle cool for at least 2 hours before relighting.

7. Ventilate the Room
   - Burn candles in a well-ventilated room to avoid smoke build-up and potential respiratory issues.

8. Use Long Matches or Lighters
   - When lighting candles, use long matches or lighters to avoid burns, especially with deep jars or containers.

9. Avoid Drafts
   - Keep candles away from fans, open windows, or drafts to prevent uneven burning and excessive smoke.

10. Extinguish Properly
   - Use a snuffer or blow gently to extinguish the flame. Avoid splashing wax or using water to extinguish the candle, as this can cause splattering or breakage of the container.

11. Can I provide my own shipping label?

Yes, you may provide your own label. However, please note that in this case Kristina Bakardina Studio is not liable for delays, lost parcels, or claims. Responsibility transfers to the buyer once the package is dropped off with the carrier.

By following these guidelines, you can safely enjoy the ambiance and warmth of candles while minimizing the risk of accidents. Always prioritize safety and never hesitate to extinguish a candle if you're unsure about its placement or burning conditions.

📜 Terms & Conditions for B2B / Wholesale Orders

Order Placement
All B2B and wholesale orders can be placed through our website using the “Place Order (B2B / Wholesale)” option. No payment is required at checkout. Once your order is submitted, our sales team will contact you to confirm pricing, shipping terms, and delivery schedule.

Payment Terms

  • A proforma invoice will be issued after order confirmation.

  • Accepted payment methods include Zelle, ACH, or direct bank transfer.

  • Full payment must be received and confirmed before production and/or shipping begins.

  • Payments made via Zelle, ACH, or bank transfer are considered final and non-refundable.

Order Processing & Shipping

  • Production and shipping will only begin once payment has been received in full.

  • Lead times and shipping costs will be communicated upon confirmation of your order.

  • Any changes to confirmed orders must be requested in writing and are subject to approval.

Cancellations & Refunds

  • B2B / wholesale orders are custom-prepared and therefore cannot be cancelled or refunded once payment has been made.

  • All sales are final.

Liability Disclaimer
We take all necessary care to ensure accurate fulfillment and timely delivery. However, we are not responsible for delays caused by third-party carriers, customs clearance, or force majeure events.